Our staff provides excellent funeral planning services.
We have years of experience caring for families from all walks of life, cultures and faiths. Our unsurpassed staff and our family provide kind, caring, professional service. Each family comes to us because they know we are leaders in our profession who are dedicated to excellence in service, adhere to the highest funeral industry standards, and have exceptional integrity. We consistently earn phenomenally high customer satisfaction survey results.
Our licensed, professional staff is here for you 24 hours a day, 7 days a week. Please call 863-686-2125 anytime. We will even come to you to make arrangements in the comfort of your home.
Prompt, compassionate service is always just a phone call away, where and when you need it.
Managing Partner / Funeral Director & Embalmer
Family Service Manager
Funeral Director & Embalmer
was born in Cherry Hill, New Jersey. She has since lived in Baltimore County,
Maryland and Republic, Missouri before she and her husband moved to Florida in
2012. She earned her Associates Degree
in Mortuary Science while living in Maryland. She has been a Funeral
Director/Embalmer at Lakeland Funeral Home since 2015. In her free time she volunteers at Grune Heidi
Farm Rescue in Lakeland, rides her horses and enjoys spending time with her
family, especially her husband Michael, sons Andrew, Justin and Garrett, and
her granddaughter Raelyn.
Jennae moved to Florida in 1990, from Oxford, NY. She grew
up in Englewood, where she enjoyed many days at the beach or on the water
fishing. After graduating from Lemon Bay High School, Jennae moved to Orlando
to attend Joe Blasco Special FX Make-Up School. In 2014, she graduated with an
Associates Degree in Funeral Services from St. Petersburg College. After
completing her internship in Pensacola, she moved to Lakeland in 2015. Jennae volunteers
at SPCA Florida, enjoys spending time with her family, friends, and two dogs,
London and Binny, and shopping all the wonderful local markets, shops and
Brandy Hicks is a lifelong Polk County
resident. She has worked for Lakeland Funeral Home & Memorial Gardens since
June 2008 as an Administrative Assistant. She works directly with our funeral
director staff and takes great pride in helping families during their time of
need. When she is not at work she enjoys spending time with her husband, 4
daughters, 2 grandchildren and 6 fur babies. She also enjoys reading, home
improvement projects, landscaping and loves living in the quiet country setting
of rural Polk County.
Administrative Assistant & Community Event Coordinator
Kerst was born and raised in Central Islip on Long Island, NY. She has been
married to her husband George since 1990. They relocated to Lakeland, FL in
2001 to raise their 4 children, and now have 3 grandchildren. Veronica owns and
operates “Swim 4 life” a drowning prevention program for infants and toddlers.
She is also one of the Founders of the non-profit Heather’s Hope Foundation a
teen dating abuse awareness & domestic violence prevention foundation in
honor of her friend who lost her life to domestic violence. Veronica is also a
member of Junior Service League of Bartow. She has been an administrative
assistant with Lakeland Funeral home since 2012. Veronica likes to spend time
with her family, friends and loves travel . She enjoys watching her husband
play Baseball and her children Cheer and Dance.
Family Service Counselor
Chuck is a lifelong resident
of Lakeland and Polk County. He worked for and with FDOT in Bartow for 47
years. He is married and has raised two daughters. He now enjoys his four
grandchildren and playing golf at local courses. He joined the Lakeland Funeral
Home family as an Ambassador in April 2018.
Keith Ward was born in Lakeland. He worked for
Publix Supermarkets until I he was drafted into the Army to go to the Vietnam
War. Instead of going in the Army he
joined the Marine Corps and did a 13 month tour of Vietnam. Once back home in
Lakeland, he made a career of selling cars. On a fishing trip to the Bahamas
with a friend, he met the love of his life, Cindy, and they have been happily
married for almost 39 years!
joined the Lakeland Funeral Home in 2012. She and her husband of 42 years, Tom,
moved to Florida full time in 2011 to enjoy a sunny retirement. She has three
grown children: two beautiful daughters, a handsome step-son; and her pride and
joy two year old grandson Canon.
her family in the same place she was born, Frankfort, IL. She retired from the
Clinton Prairie School system after more than 20 years as a well-loved school
bus driver. She satisfied her creative talents working as a local florist where
she made beautiful floral designs. She is a lover of sports, having been in
active with her children’s sports activities and now most days you can find her
on a golf course, in the bowling alley, or playing cards with friends.
joined the Lakeland Funeral Home in 2012, having moved to Florida full time in
2011 with his wife Pam to enjoy the warm weather. Tom has three grown children:
two daughters, a son, a grown grandson, and his new best little buddy- two year
old grandson Canon.
moving to Florida Tom had lived his whole life in Frankfort, IN. He retired
after 30 years of service from General Motors. He followed that career with 15
years as a school bus driver. He kept
busy at home coaching many of his kids’ sports teams, attending their games and
working in his woodshop creating things for friends and family. Tom spends much
of his time helping neighbors and friends with his handy-man skills, relaxing
on the beach, by the pool, as well as trips to Georgia to visit Canon!
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